Cancellation & Refund Policy

At Roopnagar Public School, Jhalawar, we are committed to maintaining transparency and fairness in all fee-related matters. This Cancellation & Refund Policy outlines the terms and conditions regarding payments made through the school website, ERP portal, or other authorized payment platforms.

1. Admission & Registration Fees

Admission fees, registration charges, prospectus fees, and application processing fees are strictly non-refundable and non-transferable once the payment has been successfully processed.

Parents/guardians are advised to carefully review admission guidelines, eligibility criteria, and fee details before making any payment.

2. Tuition Fees / Annual Fees / Term Fees

Fees paid towards tuition, annual charges, transport, examination, activity fees, or any academic session are generally non-refundable and non-transferable.

However, refund requests may be considered in exceptional circumstances such as:

• Duplicate or excess payment made accidentally.
• Technical transaction errors resulting in multiple deductions.
• Cancellation of admission before the commencement of the academic session, subject to approval by the school management.
• Any special case approved solely at the discretion of the school administration.

3. Double Payment / Failed Transactions

In case the payment amount is deducted from the bank account but the transaction status is unsuccessful or not confirmed, parents/guardians should immediately contact the school office with the transaction details and payment proof.

After verification from the payment gateway or bank, eligible refunds will be processed within 7 to 14 working days through the original mode of payment.

4. Online Payment Charges

Convenience charges, bank charges, payment gateway fees, processing fees, or taxes deducted during online transactions are non-refundable and shall be borne by the payer.

5. Cancellation of Events / Activities

For workshops, educational tours, competitions, extracurricular activities, or special events where separate fees are charged, cancellation and refund rules may vary depending on the nature of the activity.

Any applicable refund conditions for such activities will be communicated separately at the time of registration or announcement.

6. Refund Processing

Approved refunds will be processed only after proper verification of payment records and necessary approvals from the school administration.

Refunds, if applicable, will be credited through the original payment method only. Cash refunds will not be entertained unless specifically authorized by the school management.

7. Policy Changes

Roopnagar Public School, Jhalawar reserves the right to amend, modify, or update this Cancellation & Refund Policy at any time without prior notice.

8. Contact Information

For any queries related to cancellations, refunds, or payment issues, please contact:

Roopnagar Public School
NH-52, Kota Road, Jhalawar, Rajasthan, India
Email: rpsjhalawar@yahoo.in
Phone: +91-7665543201